Written by authors William F. Moroney and Joyce A. Cameron, the book explores how a well-designed questionnaire conceals the complexity of the task and facilitates completion.

This manual provides a systematic approach to questionnaire design for practitioners and researchers with little to no education or formal training. It provides practical instruction regarding what to do and how to do it, and supports these instructions with real-world examples and findings from scientific studies of various aspects of questionnaire design. An augmenting website contains additional guidance, examples and tools for success.

About the authors:

William Moroney, PhD, CPE, is a professor emeritus at the University of Dayton. He has 22 years of human factors/ergonomics experience in the Department of Defense, primarily naval aviation systems. He has taught undergraduate and graduate courses and tutorials on questionnaires since 1993. His current campaign is to improve the quality of questionnaires designed by both practitioners and researchers. He is a Fellow of the Human Factors and Ergonomics Society and a senior editor of Ergonomics in Design.

Joyce Cameron, DMA, MA, had a 25+ year career teaching music-related subjects in higher education. She has a master’s degree in human factors and experimental psychology from the University of Dayton. She and Moroney have collaborated on questionnaire tutorials since 1994. Cameron retired in 2005 and a 10-year career as a human factors consultant and continues to use her questionnaire design skills to help others.