The Human Factors and Ergonomics Society invites nonmembers to attend Why Systems Work on Monday, April 23, 2012 at 12:00 noon-1:30 p.m. Pacific / 1:00-2:30 p.m. Mountain / 2:00-3:30 p.m. Central / 3:00-4:30 p.m. Eastern / 8:00-9:30 p.m. GMT.
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About the Webinar
Today's political, social, and cultural environments are heavily influenced by a technological imperative that asserts that any problems people face in the design and operation of complex sociotechnical systems can be resolved by developing new technological solutions. The technologically oriented are prone to argue that people create problems, and system designers should therefore limit the human role and maximize technological capability.
In this webinar, Lintern will argue that this sort of thinking is misguided, that it is the humans in a system who make it work, and that the socio in sociotechnical needs to be accorded a dominant status in technological development. He will focus on one aspect of this problem: the need to take full account of cognitive work in the acquisition and design of modern sociotechnical systems. He will also touch on the nature of systems that do cognitive work, technological myths that currently guide the design of the human-related aspects of modern sociotechnical systems, technological realities that should guide such design, the nature of a robust cognitive system, and the basic strategy for designing a robust cognitive system
About the Presenter
Gavan Lintern earned his PhD in engineering psychology from the University of Illinois in 1978 and his MA and BA degrees in experimental psychology from the University of Melbourne, Australia, in 1971 and 1969, respectively. He has worked in aviation-related human factors research at the Defence Science and Technology Organisation, Melbourne, and in flight simulation research on a U.S. Navy program in Orlando, Florida. He returned to the University of Illinois in 1985 to serve as a faculty member at the Institute of Aviation. He has subsequently held positions as head of human factors at the Defence Science and Technology Organisation in Melbourne; senior scientist with Aptima, Inc., in Boston; and chief scientist with General Dynamics Advanced Information Systems in Dayton, Ohio.
Lintern's primary expertise areas are in cognitive analysis and the design of complex knowledge and information systems, instructional system development for aviation and information-intensive systems, and e-learning development of professional and technical courseware. He has high-level skills in cognitive work analysis, functional interface design, Brahms human workflow modeling, and Web design.