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                  Sorrel King

The keynote speaker for the 2018 International Symposium on Human Factors and Ergonomics in Health Care is nationally renowned patient safety advocate Sorrel King. Her address, "Josie's Story: Family-Centered Approaches to Patient Safety," will focus on creating a culture of patient safety using her family's experience as a tool to help inspire, educate, and create a call to action.

King's daughter, Josie, died in 2001 as a result of medical errors. Consumed by grief, Sorrel and her husband created the Josie King Foundation to honor Josie's memory. Setting out to prevent patients from being harmed or killed by medical errors, she entered a world unknown to her: the health-care industry. She travels the country spreading her message to hospitals, doctors, nurses, CEOs, board members, medical/nursing students, and others in hopes that Josie's story will inspire a better and safer health-care industry.

In her address, King will discuss the medical errors that led to Josie's death, explain how basic patient safety skills (like good teamwork and clear communication) can be used to improve patient safety, and describe some of the patient safety programs that have been created by the Josie King Foundation. She will also discuss patient safety efforts that she has seen during her travels around the country.

The Josie King Foundation has created projects and programs such as:

  • The Josie King Story DVD

  • Care Journal

  • Nursing Journal

  • Condition H

  • Disclosure Program

  • Patient Journal App

These projects and programs have been implemented by hospitals around the country. Visit for more information.

Sorrel's book, "Josie's Story" was published in September 2009 by Grove/Atlantic, Inc. and was named one of the best health books that year by The Wall Street Journal. It also won the First Book Award at the 2010 Books for a Better Life Awards and is used in medical and nursing schools around the country. Sorrel was chosen as one of "50 Women Changing the World" by Woman's Day magazine in February 2010.